Last updated: October 2026. This notice explains how information may be collected and used when you visit MD Health Center’s website or contact the clinic. If you need details about a specific patient record, please contact the clinic directly.
About MD Health Center
MD Health Center is located at CP-109, Fairways Commercial, Defence Raya Golf Resort, DHA Phase 6, Lahore, Pakistan. Website: mdhealthcenter.com.pk. For privacy questions, email info@mdhealthcenter.com.pk or call 042 38090777.
Information you share with us
If you enquire about a doctor, service or appointment, you may choose to give your name, contact number, preferred day, preferred service and a message. You may also contact us by phone, email or WhatsApp. Please do not put medical reports, diagnoses, identity documents, passwords or payment-card details in a general website enquiry.
How website enquiries work
Our appointment and contact forms can prepare a message to open in WhatsApp. You must select Send in WhatsApp to send that message. Opening the form or preparing a message does not confirm an appointment. Although a form may not deliberately save its fields as a patient record on our website, web servers and security services may still process technical logs. WhatsApp handles any message you send under its own privacy practices.
Why information is used
Information you send may be used to answer your question, discuss clinician availability, arrange an appointment request, follow up on your enquiry and support care when appropriate. Clinical information shared in consultations may be handled separately as part of the clinic’s patient-care records.
Technical information, cookies and external services
Our website uses WordPress and may process technical details such as requested pages, approximate network information, browser data and security events for site operation and protection. A cookie banner offers Accept and Decline choices for non-essential cookies. The website also contains Google Maps and links to WhatsApp and social media. Opening or loading third-party services may share technical data with those providers. Read our Cookie Policy for more information and limits of what we can currently identify.
Who may receive information
Clinic staff who respond to your enquiry may see the information you send. Website hosting, email, communications and security service providers may process relevant information when delivering their services. If you use WhatsApp or Google Maps, their separate privacy practices apply. Please contact us if you need details about a particular recipient or service.
Keeping information and protecting it
Enquiries, communications, technical logs and clinical records may have different retention needs. Their exact retention periods depend on the information, its purpose and applicable requirements. We do not claim that every type of information is deleted after a single fixed period. Contact the clinic to ask about a particular record, how long it is kept and the safeguards that apply. No online system can promise absolute security.
Your privacy questions
You can ask about personal information held about you, request correction of an error or ask how deletion or other applicable rights may work in your situation. We may need to confirm your identity before discussing health or personal details. Contact info@mdhealthcenter.com.pk or 042 38090777.
Changes to this policy
We may update this notice when the website or clinic’s processes change. The current version will be shown on this page.
